Simon Sustainability Report 2020-2021
STAKEHOLDER ENGAGEMENT A foundational core for our sustainable business success is stakeholder engagement. These relationships allow for ongoing dialogue through which we can better understand business needs and concerns, and take action to improve our performance. The stakeholder engagement process is applied across Simon’s portfolio of existing properties and new development activities. The process involves analyzing and identifying who the most relevant stakeholders are, assessing procedures for engaging (such as frequency and method), and determining level of engagement (corporate, property, and/or project). Simon’s leadership carefully reviews the feedback from these engagements and integrates them into our strategic planning.
JOINT VENTURE PARTNERS — Partnership Relations Team — Identify Opportunities for Investment in Green Infrastructure at JV Properties (e.g. On-Site Solar, Building Certifications, etc.) — Ad Hoc ESG Requests
TENANTS — On-site Meetings to Collect Feedback and Increase Tenant Satisfaction — Green Lease Clauses — Fit Out Guidelines — Programs Connecting Tenants with Customers Including: MyPark Express Parking, Fillogic, etc. — Launch Dedicated ESG Collaboration Program (2021)
INVESTORS — Annual Reports — Annual Proxy Statements — Annual Stockholder Meetings — Investor Presentations — Quarterly Earning Calls — Investor Relations: individual investor Meetings, including ESG Specific Meetings
GOVERNMENT & INDUSTRY RELATIONS — Regular Interaction with Local, State, and Federal Governmental Authorities — National Association of Real Estate Investment Trusts (NAREIT): Member of Real Estate Sustainability Council — Member of the International Council of Shopping Centers (ICSC)
SHOPPERS — Digital Directories — Shopper Interviews — Social Media Channels — Feedback Forms — Enhanced Experiential
Programs Including: Clicks to Bricks, Dropit, etc.
SUPPLIERS — New Suppliers Code of Conduct — On-Site Meetings and Engagement — Collaborate with Local Suppliers
COMMUNITIES ANDNGOs — Collaborate on Industry Initiatives and with Industry Associations — Provide Spaces for Non-Governmental Organizations (NGOs) — Founder of the Simon Youth Foundation — Partner with Local Non-Profit Organizations to Provide Philanthropic Support to the Communities
EMPLOYEES — Simon Employee Association (SEA) — Talent Acquisition, Training, and Talent Development Programs — Succession Planning — Performance Management/ Continuous Feedback — Corporate Core Values — Diversity and Inclusion Policy and Council — Governance Policies
| CREATING SUSTAINABLE COMMUNITIES 10
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